ADESA Seattle is a well-established auto auction located at 621 37th St NW, Auburn, WA 98001, United States. With a 4.2-star rating on Google, it has earned a reputation for its professionalism, expertise, and quality of service. They offer in-store pick-up and have convenient hours of operation from Monday to Friday. ADESA Seattle provides an excellent selection of pre-owned cars with good deals, making it a popular destination for car buyers and enthusiasts. Their friendly staff and good-humored auctioneers create a pleasant atmosphere for customers. The facility also offers snacks for customers, adding to the overall positive experience. ADESA Seattle is a go-to destination for individuals looking to participate in auto auctions and purchase pre-owned vehicles.
Reviews
We have to go there to get our car back. It was ok. They have snacks for customers :)
Had a transporter arrive durning typical and posted hours. Item was parked by the auction lanes and when they went to retrieve they were told to wait three hours till the auction was over. We could have easily retrieved the vehicle with extremely minimal disruption but manager and worker would not assist or allow us to slip in any pull the trailer out. We had to wait another day at our second pickup site. Sometimes things don’t align but here is what was the hardest part, the workers had zero concern or compassion for their caused inconvenience. Even inside the office the receptionist said come back later and when pleading and explaining the ease at which we could move the item had no concern and after 2 min of this pleading went back to typing and ignored me. I was extremely polite and never raised my voice. It made me sad.
Employees are always great to deal with
Mildly unhelpful. Maybe they were busy or understaffed the day I was there. I will say they did seem honest and professional so I think 4 stars is fair. I'd go back and if I do I'll post an updated review with hopefully a full 5 stars rating for them.
Terrible customer service! The receptionist can’t answer a simple a question. The question asked was if I needed exact change. She had to run it by someone else 😬. They also close at 3pm on Fridays which makes it an inconvenience when you make a payment and your bank forwards the release and when you contact them directly just to find out they can’t locate and act like it’s not their problem. When you get there they make you wait until your exact appointment time no earlier not even 5 mins. Then they also make you wait another twenty minutes.
I had a 12:30 appointment and was 15 minutes early. The front staff was extremely unhelpful. The appointment time came and passed with no employee showing up and the front office staff just sat there looking at me blankly when I asked if someone would be meeting me still. The staff began fighting about a Christmas tree! Lol what a joke! Totally unprofessional!
It's a totally awesome, bike ride 😃. …
Best of the best.
Over 2,500 experiences with Adesa Seattle and not once has anyone in all our companies been disappointed.
Professionalism, expertise and quality of service delivered EVERY single time.
Employees were nice as far as letting us go to lunch room to get water. Waited way too long (hours) to get service.
Location
621 37th St NW, Auburn, WA 98001, United States
Hours
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Monday
09:00 AM - 05:00 PM
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Tuesday
09:00 AM - 05:00 PM
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Wednesday
09:00 AM - 05:00 PM
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Thursday
09:00 AM - 05:00 PM
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Friday
09:00 AM - 03:00 PM
- Saturday Close
- Sunday Close
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